Learn How to Get More Clients and
Grow Your Business

Learn proven strategies and tactics to:

  • Get more qualified leads
  • Quickly create proposals that win
  • Convert leads into paying clients
Make sure you don’t miss out, enter your email for free updates.

Nov
1
This is a guest post Wes McDowell, graphic & web designer, The Deep End

When I think of the single biggest mistake a lot of designers make, it makes me cringe for two reasons. The first being that it opens them up to so many risks, including the prospect of never getting paid for their work. The second reason is because it is so easy to avoid.

Having worked without a contract in my early years, I got burned by several clients.

There were the ones who would gradually increase the scope of the project, while not fairly compensating me for it, and then there were those who just never paid me.

I learned on my own, the hard way, that a contract is a must. And I am here to tell you that it doesn’t have to be hard.

[click to continue...]

{7 comments}

RubenRuben
Sep
6

How much actionable data are you getting out of analytics right now? Are you measuring important activities?

You probably aren’t doing much beyond Google Analytics because frankly, most analytics tools require a lot of time. It’s not that they can’t be useful, it’s just that learning something useful requires you to record the right type of information and run the right type of reports.

That’s where DigMyData comes in. DigMyData is a new service that gives you valuable insight into your business by using your existing data.

I was introduced to DigMyData by my good friend, Peldi of Balsamiq Mockups. He was impressed with what he was seeing and thought I should check it out. I soon got a beta account and later got to meet the founders, Adam and Mark, at LessConf 2011 in Atlanta. I was immediately impressed and excited by their down to earth approach to analytics.

What sort of stuff can you see with DigMyData? Well, you can see how sending out a marketing email relates to your support load. Or why April was a bad sales month even though you had twice the traffic. This just scratches the surface but you get the idea.

[click to continue...]

{3 comments}

RubenRuben
Oct
18

Do you know why some clients consider you too expensive? Sure, it’s easy to chalk it up to them not having enough money or being too “cheap,” but that’s not what’s happening in many cases. Sometimes the number a prospective client gives you isn’t set in stone and will change for the right company.

You see, many times this number was set by one of your competitors; one that will “design” an entire website and host it for them for a ludicrously low price. What you’re experiencing here is the outcome of something Dan Ariely calls “arbitrary coherence.”

Arbitrary Coherence

This basically means that the act of making a decision (or simply considering it) will influence the way similar decisions are made in the future. Being aware of this while keeping in mind how the decision-making process works will go along way towards helping you avoid becoming a victim of low-balling competitors.

[click to continue...]

{13 comments}

RubenRuben
Aug
18

I wrote a guest post about why free plans don’t work for most non-funded startups. This post went live earlier today on SoftwareByRob.com:

http://www.softwarebyrob.com/2010/08/18/why-free-plans-dont-work/

It’s based off my personal experience with a free plan, publicly available stats, and a few short interviews I conducted. Check it out and leave a comment. Thanks!

{2 comments}

RubenRuben
May
18

Twitter’s usefulness has been argued many times before. I have to admit, I’ve often wondered how useful it truly is considering the amount of time I spend on Twitter.

If you ask someone how Twitter helps their business, chances are you’ll hear some of the following:

  • It’s a great way to engage with my users.
  • I use it to monitor my company/product mentions to get feedback from users.
  • It helps with support since users often mention issues they’re having with a specific company.
  • It helps with my brand building effort.
  • It’s a qualified list of potential customers/clients.

While some of these may or may not be true, it’s certainly tough to try and measure the impact it truly has in most of these areas.

Hiring Through Twitter

Well, I recently just so happen to stumble into a Twitter use case that was many times
more effective than a paid service that cost me over $300.

A few weeks ago I was in need to hire a ColdFusion developer for a short two month contract. Instead of doing a resume search on Monster I decided to post the contract on the Joel on Software job board. It’s just over $300 (relatively cheap) and offers a money back guarantee if you don’t end up filling the position with someone that responded through the job board. Pretty nice money back guarantee; which is why I decided to try it out.

A couple of weeks into the posting and not a single resume came in. To be fair, I don’t blame the Joel on Software job board for this. My previous posting was for a Java developer and I received several qualified resumes. I think this was tougher because of the short time frame and because ColdFusion isn’t exactly a mainstream language like Java or C#.

Expecting a lack of people on the ColdFusion side of things, I even specified that they could work through the entire contract remotely. No need to ever show up to the office.

Still, nothing.

I was working on a project with a tight deadline so I was starting to get desperate. I was just about to call up a couple of recruiters when I thought to myself “Hell, why don’t I ask on Twitter?” And with that, I posted a quick tweet asking if anyone knew any good ColdFusion developers.

A couple of hours later I log in to check if by some stroke of luck someone had actually replied back. Nope, not one reply, but several!

Wow. I was blown away. But surely, these guys can’t be any good if they’re responding on Twitter. Wrong again; these were some of the most qualified ColdFusion developers I’ve ever interviewed.

Not bad. Not bad at all.

Twitter Still Loses (kinda)

In the end, I got a couple of very late responses through the Joel on Software job boards, and ended up hiring one of those guys.

What about the ColdFusion developers I found through Twitter? Well, they were either in too high demand (took other gigs), or the timing wasn’t right.

While it didn’t help me find a developer for the project, it was much more effective at bringing qualified people to my attention. Not just that, but it was ridiculously fast. All in all, I was very impressed with the whole interaction.

Next time you need a designer or developer to help you out on a project, give Twitter a try, you might be pleasantly surprised.

{2 comments}

RubenRuben