Category: Clients

9 Vital Clauses to Include In Your Freelance Contract

Freelancers are unusually vulnerable to bad contracts – less likely than a larger business to be able to afford legal advice, and more likely to feel pressured to accept the terms, whatever they may be. However, a bad contract is not unlike a wicked stepmother, it can cost you dearly: not just financially, but also […]

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6 Things to Do When Your Client Wants to Change Your Work

It’s a perennial and tricky problem: You’ve crafted something that you’ve sweated over, lost sleep over and finessed until you finally have it perfect. Then your client gets to see it, and you hear the words all freelancers dread: “It’s great, but I’d really like it to be different…” What do you do? Well, given […]

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What to Do When a Client Disappears in the Middle of a Project

No matter how hard you might try, as a business owner you’ll invariably come across a problem client who seems great in the beginning, and then somewhere in the middle things start to fall apart. This MIA client will seem nearly ideal in the beginning, but as things go on you’re more and more skeptical […]

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5 Strategies to Score Paying Clients When You Have No Experience

When trying to get a business off the ground, the biggest obstacle you’ll face is a lack of experience. You haven’t had time to create a solid reputation, a large portfolio or a network of influential clients you’ve worked with in the past. When you haven’t established a good amount of experience in a certain […]

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A Simple Guide to Landing (and Keeping) Long-Term Business Clients

No business is successful without having someone to buy their services or products, which is rarely made possible without a creating a loyal community. And this is no easy feat. But if you want your business to continue growing, the next step is to add in a level of consistency — and that starts with […]

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5 Simple Techniques for Producing Repeat Clients

You probably don’t need to be convinced that repeat clients are a great formula for a freelancer’s profit and success. I mean, just look at these stats … According to Bain & Company, it costs 6-7 times more money to land a new customer than to retain an existing one. And, according to Marketing Metrics, […]

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How to Raise Your Rates Without Losing Clients (Even if They Say No)

It is inevitable that at some point in your freelance career, you will want to raise your rates. Many businesses and freelancers get started by offering a lower-than-average rate to entice new customers and then slowly raise rates as their experience and perceived value rises. There have been whole books written about the best way […]

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